Privacy Policy

Last updated: October 2026
Spinita Casino Canada operates under international licensing. Players must be 19+ (18+ where applicable).

1. Introduction

This Privacy Policy explains how Spinita Casino ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit our website, register an account, or use our services (collectively, the "Platform"). We are committed to protecting your privacy and handling your data responsibly and transparently.

By using Spinita Casino, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform. This policy applies to all users in Canada where online casino services are permitted. You must be 19+ (or 18+ in provinces where the legal gambling age is 18) to use our services.

2. Information We Collect

We may collect the following categories of personal data when you interact with Spinita Casino:

Identity Data: full name, date of birth, gender, username.
Contact Data: email address, phone number, residential address.
Verification Data: passport, driving licence, utility bills, bank statements — collected for KYC and AML compliance.
Financial Data: payment method details, deposit and withdrawal history, transaction records.
Technical Data: IP address, browser type, device information, operating system, cookies and similar technologies.
Usage Data: pages visited, games played, bets placed, session duration, and in-game activity.
Marketing and Communication Data: your preferences for receiving marketing from us, and your communication history with our support team.

3. How We Use Your Information

We use your personal data for the following purposes:

To create, manage, and secure your Spinita Casino account.
To verify your identity and comply with legal and regulatory obligations, including KYC, AML, and responsible gambling requirements.
To process deposits, withdrawals, and other financial transactions.
To provide, personalise, and improve our gaming services and user experience.
To detect and prevent fraud, cheating, bonus abuse, and money laundering.
To send you important service notifications, updates, and security alerts.
To provide customer support and respond to your enquiries.
To comply with applicable licensing conditions and gambling regulations in the jurisdictions where we operate.
To offer you promotions, bonuses, and personalised content, where you have consented to receive such communications.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Performance of a contract: processing necessary to provide you with the services you have requested.
Legal obligation: compliance with KYC, AML, and other regulatory requirements.
Legitimate interests: fraud prevention, service improvement, and responsible gambling monitoring.
Consent: where applicable, for marketing communications and non-essential cookies.

5. Sharing Your Information

We may share your personal data with the following categories of recipients:

Payment service providers, banks, and financial institutions that process your deposits and withdrawals.
Identity verification, KYC, and fraud prevention agencies.
Independent auditors, testing laboratories, and game certification bodies (for RNG and game fairness).
Regulatory authorities and law enforcement, where required by law.
Professional advisers such as lawyers, accountants, and auditors.
Third-party service providers who assist us in operating the Platform, under strict data processing agreements.

We do not sell your personal data to third parties. Any sharing is limited to what is necessary for the purposes described in this policy.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying legal, regulatory, accounting, or reporting requirements. In most cases, we retain your data for a minimum of 6 years after account closure to comply with anti-money laundering and gambling regulations.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to access: request a copy of the personal data we hold about you.
Right to rectification: request correction of inaccurate or incomplete data.
Right to erasure: request deletion of your personal data, subject to legal retention obligations.
Right to restrict processing: request that we limit how we use your data.
Right to data portability: request transfer of your data to another service provider.
Right to object: object to processing based on legitimate interests or for direct marketing.
Right to withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details in Section 12 below. We will respond within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse website usage, and provide personalised content. Cookies help us remember your preferences, keep you logged in, and understand how you interact with the Platform.

You can manage your cookie preferences through your browser settings or our cookie banner. Please note that disabling certain cookies may affect the functionality of the Platform. For more information, please see our Cookie Policy.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All sensitive data is transmitted using SSL/TLS encryption. Access to personal data is restricted to authorised personnel who need it to perform their duties. We regularly review and update our security practices to maintain a high level of protection.

10. International Transfers

Your data may be processed and stored in jurisdictions outside of Canada. Where we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms, to protect your personal information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have a concern about how your data is handled, please contact our Data Protection team:

Email: [email protected]
Response time: We aim to respond to all privacy-related enquiries within 30 days.

Spinita Casino takes your privacy and data protection seriously. This Privacy Policy is provided for Canadian players and complies with applicable data protection laws in the jurisdictions where we operate.